CGU is closely monitoring the COVID-19 pandemic and is following local, state, and national health organization guidance in developing this plan. As conditions change, the procedures and protocols will be updated accordingly. Please regularly consult this plan for updates.
The State of California’s most recent COVID-19 Industry Guidance: Institutions of Higher Education, was issued on August 10, 2020. It directs institutions to work with their respective county public health officials on a phased reopening/repopulating plan. These plans must follow the requirements prescribed in the guidance; reopening is dependent on whether or not the county is on the County Monitoring List (or has not been for three consecutive days). For institutions in counties that are on the Monitoring List for three consecutive days, indoor lectures are prohibited. Courses offered in specialized indoor settings (e.g., labs, studio arts), whose design imposes substantial physical distancing on participants based on the nature of work performed in the space, may be permitted.
Los Angeles County is currently on the monitoring list. Colleges and universities in Los Angeles County may continue their essential operations, but most academic instruction must continue to be done via distance-learning. All requests by faculty, students, and staff to come to campus must follow the procedures outlined below and must obtain prior approval.
Review the procedures below so you know how to make your request, and if approved, what to expect during your upcoming visit. Please note that this plan covers the procedures for faculty, staff, and students to visit campus for academic purposes. Vendor or one-off visits will continue to be handled through a separate process.
Watch the training video and sign the agreement
Faculty, staff, and students should watch a 15-minute training video, and then complete a one-time agreement through the Maxient records software system. A signature on this document indicates agreement to comply with CGU COVID policies.
Request approval from your supervisor/advisor
For faculty: Explore with your dean/director alternatives to being present on campus before making the request. If you agree that the application is warranted, then fill out the Request to Visit Campus (link below). The dean/director will review the request. If approved, your dean/director will send it to the provost to make a final determination about access for the purpose requested.
For staff: Discuss your needs with your direct supervisor before making the request. If you proceed with the request (link below), it will be reviewed by your designated department approver and then by the vice president in your area for final approval.
For students: Discuss your needs with your advisor or departmental chair. If you agree that the application is warranted, then fill out the Request to Visit Campus (link below). The request will then route to your dean/director and finally to the provost for approval. Only requests that demonstrate that your access to campus is necessary for continuance of essential research, teaching, and practice will be considered.
If you will be visiting campus on a recurring basis, you must only obtain approval once for each semester.
If you will be visiting campus on an ad-hoc basis, you must request permission for each visit.
The request must be submitted at least 24 hours in advance. Even employees who are already on the essential employee list need to obtain approval again and go through the training. The Request to Visit Campus web form will automatically route to your supervisor, the VP of your area, and HR for approval.
Wait to receive your approval email
After completing these steps, you will be added to the list of approved visitors to campus for the days, times, and locations indicated on your application. Please note that the approval is for you only. You may not bring any friends or family members to campus. You will receive an email with the approval as soon as the form has circulated through the approval process.
- Staff, students, and faculty are required to complete a COVID-19 health screening questionnaire every day that they come to campus. If you answer yes to any of the questions, do not come to campus and contact Human Resources with any questions.
- If it is your first visit to campus and you are a staff member, student worker, or faculty member, you should arrange with Human Resources to pick up personal protective equipment.
- As you enter and exit buildings on campus, a QR code will be located at designated point(s) of entry and egress of buildings. Scan the QR code, and fill out the form to document the building(s)/location(s) in which you were present throughout your time at CGU, or use the following link:
- If you experience symptoms such as high fever, cough, or trouble breathing, please do not stay on campus and avoid high traffic and high touch areas upon leaving and notify your supervisor.
- Wear a mask in all public and shared spaces, and while interacting with others
- Maintain at least 6 feet of physical distance from others
- Wash your hands often and thoroughly with warm, soapy water for at least 20 seconds
- Use an alcohol-based hand sanitizer when soap and water are not available. Touchless hand sanitizer dispensers are available at main entryways.
- Cover your nose and mouth with your elbow or a tissue when sneezing or coughing. If you use a tissue, throw it away immediately.
- Avoid touching your eyes, nose, and mouth.
- Make use of classroom cleaning stations provided to help clean your space before and after use.
- Printing/scanning should be kept to a minimum, and staff/faculty should make use of scanning apps and digital copies of documents. If use of equipment is needed, follow department guidelines and clean equipment before and after each use.
- Follow all directional signage on campus, including the one indicated point of entry and one indicated point of exit for each building.
- Computer labs will remain closed until further notice.
- See the Academic Continuity, Operational Continuity, and Learning Continuity sites for resources for faculty, staff, and students.
- For support, contact OIT – see hours and more information below:Phone support 24/7: 909-621-8174
Email support: email@example.comIn-Person Support on Campus: In the Academic Computing Building (ACB)
ACB access is by card swipe only, so the individual will need to bring their CGU ID card to access the building or determine a way to notify IT and/or Facilities to arrange entry into the building.The user will come to ACB 303 (primary) or ACB 305 and meet with the on-site technician at an agreed-upon time. The user will then wait on the customer side of the plexiglass barrier (with the user’s hardware if required) and meet with the technician to go over the issues.
The hardware may need to be left with the technician for additional effort and be retrieved by the user at an agreed-upon date/time in the future, which may not be with the same technician.
In-Person Support on Campus: In the Employee’s Office (Very Limited):
At a pre-arranged date and time, an OIT technician will come to the office while the office is unoccupied or when 6-ft distance can be maintained to troubleshoot the issue.
- Handling of Devices
- Wearing Protective Equipment
When meeting with a user, both the user and the technician will wear face coverings. Gloves will also be worn by the technician, if necessary.
- Cleaning Device Prior to Handling
When meeting with a user, the technician will ask the user to clean the equipment using cleaning wipes prior to handing to the technician.
- Cleaning of Device Prior to Return of Equipment
After the meeting is complete, the technician will clean the hardware again prior to returning to the user.
- Cleaning of Surface Area Worked On
After the meeting is complete, the technician will clean the area where the technician and the user were sitting, prior to leaving the room.
- Washing Hands
Prior to returning to the technician’s office, the technician will wash his/her hands thoroughly with soap or using sanitizing wipes.
- Wearing Protective Equipment
- ACB and Burkle buildings will be the primary buildings for on-campus teaching.
- ACB access is by card swipe only, so the individual will need to bring their CGU ID card to access the building or determine a way to notify IT and/or Facilities to arrange entry into the building.
- The individual will go to only the classroom they are teaching in as designated by the Registrar’s office for the duration of the time the space is reserved for their class (not before or after due to the need for cleaning, classroom setup/breakdown, and transitioning personnel).
Arranging for In-Person Classroom Teaching Technology Support (Normal)
Once indoor in-person instruction is permitted, and at least 24 hours before the time of the class, the faculty member or the member’s department will need to communicate with IT, itemizing the exact needs for the class. Include the location, faculty member’s name (or TA if faculty member is not present), start and end times, and course name and number, activity:
- In-classroom teaching technology, e.g., projectors, speakers, document cameras, etc.
- Online teaching technology, e.g., webcams, microphones
Arranging for In-Person Office Teaching Technology Support (Highly Limited)
In-office support for teaching or personal technology will be limited. Please see the section above for in-person assistance. At least 24 hours before the time of the class, the faculty member or the member’s department will need to communicate with IT. Itemize the exact needs for the class, including the location, faculty member’s name (or TA if faculty member is not present), start and end times, and course name and number, activity:
- Teaching technology, e.g., projectors, speakers, document cameras, etc.
- Online teaching technology, e.g., webcams, microphones